Qik Help and Support Center
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Qik Help Center
Overview
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Recent
Updates from Qik
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Known Issues
(16)
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Issues with Sprint Samsung Epic
Experiencing errors for camera detection for Qik Video Connect (version 0.08.27)
Issue on inverted video for Motorola Atrix users
Latest Market Version
(4)
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Update released for Android devices and iPhone (Compatible Version)
Latest Market Version for Qik Video
Latest Market Version for myTouch 4G
Announcements
(3)
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How can I contact Skype Customer Service?
How do I contact Microsoft Customer Service?
How can I contact Qik Customer Service?
Questions from the Community
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Questions from the Community
(105)
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Getting Started
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What is Qik?
(3)
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Do I have to pay to use Qik?
What do I need to use Qik?
What is Qik?
The Basics
(7)
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How can I download Qik videos to my computer?
What do you mean by live?
Qik Website: Add friends via Email
My Account
(11)
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How do I change my username/password/email address/phone number?
How can I delete my Qik account?
I forgot my username/password. How can I reset it?
Social Networks
(10)
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Sharing to YouTube
Sharing to Facebook
Sharing to WordPress - How do I embed videos on my WordPress blogs?
Sharing
(8)
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How do I delete a video from my Qik account?
How do I make my videos private so that only I can see them?
What is Record & Share?
Device Information
(7)
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Do I have the latest version of Qik?
What devices are supported for Qik Video Chat?
How do I get Qik Video Chat? How do I sign up?
Qik Premium
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Features and enhancements
(11)
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How do I cancel my Qik Premium account?
What do I get with a Qik Premium subscription?
How do I get Qik Premium?
Qik Desktop
(13)
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Qik's Desktop App
How to download a video on Qik Desktop
What is Qik Desktop?
Qik Video for Sprint
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About Video Chat
(17)
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Why is my contact listed as 'not a Qik user' even though I know he/she is?
How do I sync my phone's address book with Qik?
How to start a video chat
About Record & Share
(3)
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How to Record & Share a video
Setting/Changing Privacy of your videos
What is Record & Share?
About Video Mail
(4)
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Does the recipient have to have Qik installed to receive my video mail?
How do I send a video mail?
What is Video Mail?
About Video Gallery
(11)
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How to delete a video from your device’s video gallery
My videos are not uploading. They seem to be stuck.
How can I download Qik videos to my computer?
About Settings
(4)
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Qik for Sprint premium upgrade
Qik for Sprint premium upgrade
Qik on Androids
Product Suggestions
(5)
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Access/Sync Skype Contacts for video chat
to be friends
Qik Wifi only service
T-Mobile Video Chat powered by Qik
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About Video Chat
(17)
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Why is my contact listed as 'not a Qik user' even though I know he/she is?
What does the green and grey video camera icon beside my contacts’ name mean?
What devices are supported for Qik Video Chat?
About Record & Share
(3)
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Setting/Changing Privacy of your videos
How to Record & Share a video
What is Record & Share?
About Video Mail
(4)
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How do I send a video mail?
Can I send video mail to myself?
What is video mail?
About Video Gallery
(11)
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How can I download Qik videos to my computer?
How do I make my videos private so that only I can see them?
Why do some videos not show up after I have uploaded them?
About Settings
(2)
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What is Settings?
Qik on Androids
Product Suggestions
(2)
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Security on videos
Why not to list users that blocked you like we have in Friends Menu?
Qik Video Connect for Android
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About Video Chat
(17)
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What is Qik Video Chat?
My phone just says establishing connection and it doesn't connect.
How do I add/delete friends from my Qik contact list?
About Record & Share
(3)
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How to Record & Share a video
Setting/Changing Privacy of your videos
What is Record & Share?
About Video Mail
(4)
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How do I send video mail?
What is video mail?
Does the recipient have to have Qik installed to receive my video mail?
About Video Gallery
(11)
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How do I change privacy of my videos after they are uploaded?
My videos are not uploading. They seem to be stuck.
How to delete a video from your device’s video gallery
Product Suggestions
(6)
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support qik for motorola bionic please
Unsupported Handsets
Transfer to SD card
Qik Video Connect for iPhone
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About Video Call
(9)
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How to start a video chat
How do I add/delete friends from my Qik contact list
How do I make my videos private so that only I can see them
About Video Record
(4)
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How to Record a live video
Can I upload/record videos from my computer or camera to my Qik page?
What is Record & Share?
About Feed
(1)
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What is Feed?
About My Videos
(10)
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How do I upload my videos as private?
How to upload videos from your camera roll to Qik
What is My Videos?
About Settings
(2)
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Introduction to Qik Video Connect
What is Settings?
Product Suggestions
(1)
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Qik for iPad Requests:
Qik Support - Japan
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About Video Chat
(4)
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ビデオチャットを開始する方法
Qikビデオチャットを入手するにはどうしたらいいですか？ サインアップするにはどうすればいいですか？
コンタクトリストにビデオチャットで会話できるコンタクトがいないのはなぜですか？
Getting Started
(4)
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Qikを使うのに料金はかかりますか？
Qikとは何ですか？
Qikを利用するには何が必要ですか？
My Account
(6)
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ユーザ名/パスワードを忘れてしまいました。どうすればリセットできますか？
ユーザ名／パスワード／メールアドレス／電話番号の変更方法を教えてください。
サインアップ後に、確認メールを受け取りませんでした。
About Record & Share
(12)
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「ライブ」とはどういう意味ですか？
ビデオを録画して共有する方法
自分だけが見られるように、ビデオを非公開にする方法を教えてください。
About Qik Premium
(14)
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Qikビデオでビデオメールを送信する方法を教えてください。
Qikプレミアムを入手するにはどうしたらいいですか？
Qikプレミアムにアップグレードするにはどうしたらいいですか？
Video Mail
(2)
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ビデオメールを送信する方法を教えてください。
ビデオメールとは何ですか？
About Qik ビデオ for DOCOMO
(11)
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アカウントを作成する前に、プリインストールされているQikアプリを削除してしまいました。無料でプレミアムサービスを使いたいのですがどうしたらいいですか？
LTE対応端末以外のドコモのAndroid端末でもQikを使うことができますか？
キャンペーンの期間を教えてください。
About Qik ビデオ for Softbank
(1)
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ビデオチャットは使えますか。
Qik Video Tutorials
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Qik Video Tutorials
(5)
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Video Mail
Video Gallery
Record & Share
Qik Tips
(1)
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Qik Tips
