Qik Help Center/Qik Video Connect for iPhone/About Video Call

Why are there no contacts available for video chat on my contacts list?

Neha Qik
posted this on May 17, 2011 21:25

When you see no contacts available for video chat, that is none of your contacts from your iPhone's contacts is on the Qik contacts list, there are two possible scenarios.
 

1. None of your friends are Qik users.
2. You do have friends that are Qik users, but they are just not showing up.
 

In this case, we suggest that you check that the phone number your friends have registered with Qik is similar to the phone number saved in your contacts.

Alternatively, if you do know your friend's username, try connecting with them by typing in their username in the 'keypad'.

More details on connecting with username is available here.

After connecting with them, you are able to add their contacts to your iPhone by looking through your recent call history in 'history.'

More details on adding contacts from your call history is available here.

 
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